360 Degree Assessment
When the results of the Confidential Employee Survey indicate that one or more managers have significant managerial or inter-personal skill issues, we recommend evaluating them using the 360 Degree Assessment. The 360 Degree Assessment is a tool used for collecting opinions about an individual’s performance from a wide range of coworkers, supervisors and even customers. The purpose of the 360 Degree Assessment is to assist the person being evaluated to understand his strengths and weaknesses as perceived by others, as well as to see how others perceive their behavior. Having this knowledge of how others perceive a person is valuable information for any manager who truly cares about his tenure as a manager.
Once the 360 Degree Assessment has taken place, the data results are shared with the manager and his supervisor. The manager develops an action plan, which is a road map for personal improvement. The supervisor monitors the action plan every 30, 60 and 90 days. After one year, the manager participates in another 360 Degree Assessment. The supervisor evaluates the results and looks for improvements from the previous year.